⚜️ Helpful Knowledgebase
Frequently Asked Questions
Everything you need to know about our cold-chain delivery, dry ice, cooking methods, and bayou specialties.
Perishable Delivery & Dry Ice
Yes! All perishable meats, sausages, seafood, and prepared entrees are packed inside thick expanded polystyrene insulated coolers with commercial dry ice pellets. Items typically arrive frozen solid or deeply chilled below 40°F, which is completely safe according to USDA guidelines.
Preparation, Cooking & Storage
The traditional way is steaming or gentle poaching. Place links in barely simmering water (not a rapid rolling boil, which bursts the casing) for 10–12 minutes. For a crispy skin, air-fry at 375°F for 10–12 minutes or bake on a sheet pan.
Orders, Tracking & Guarantee
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Still Have a Question for Our Louisiana Team?
Our bayou customer support team is happy to answer questions about ingredients, cooking methods, or custom party orders.